Perenne Oy

3474393–7

Kankurinkuja 2 B7

36220 Kangasala

Perenne Oy collects and processes its customers' personal data in compliance with the EU General Data Protection Regulation (GDPR, 2016/679) and the current Finnish Personal Data Act (523/1999). Customers must accept the terms of this privacy policy before placing an order in the online store. Providing personal data is a prerequisite for ordering, and it is not possible to place an order without it.

Purpose of the Register

The purposes for processing personal data include:

• Maintaining customer relationships, such as order processing, delivery, warranty issues, and invoicing.
• Customer communication, including various campaigns.
• Improving the user experience, providing product recommendations, and targeting marketing efforts.

We adhere to good privacy practices in the processing and planning of personal data. The requirements of the EU GDPR effective from September 9, 2024, have been considered in our data processing practices.

Personal Data Collected

The Perenne Oy customer register includes the following information:

• First and last name
• Email address
• Phone number
• Postal address
• Payment information, including credit agreements and other billing details
• Order history

We retain your personal data only as long as necessary to fulfill the purposes described in this privacy policy. The Finnish Accounting Act imposes obligations for the longer retention of some data.

Recipients of Personal Data

Personal data may be accessed by:

• Our company and its employees
• Payment intermediaries handling payments
• Delivery companies responsible for shipping orders to customers

The data in the register is collected from the information provided by customers on our website or through various electronic forms.

We use trusted contractual partners, and information may be transferred to third parties. All contracts with partners take into account the requirements of the EU GDPR and other applicable legislation.

Rights of Data Subjects

Registered individuals have the following rights:

• The right to inspect their personal data.
• The right to correct inaccurate or incomplete data.
• The right to restrict processing (e.g., to prohibit marketing).
• The right to object to processing.
• The right to withdraw consent (e.g., to withdraw consent for marketing).
• The right to file a complaint with a supervisory authority.

Any changes must be reported via email to our customer service at contact@houseofperenne.com.

Use of Cookies

A cookie is a small text file that a web browser stores on a user’s device. Cookies contain a unique identifier that allows users to be recognized. Perenne Oy uses cookies on its website to provide services and facilitate their use. Users cannot be identified solely through cookies. Users can consent to or deny the use of cookies through their browser settings.

Consumer Protection Act.

Our operations are based on the applicable Consumer Protection Act. Customers have the right to submit disputes arising from this agreement to the Consumer Disputes Board for resolution. Individuals under 18 may order only with the consent of a guardian.

Incorrect Price
We reserve the right to cancel an order due to errors such as typos, technical issues, or pricing inaccuracies. Houseofperenne.com reserves the right to correct any typographical, pricing, or other errors and make price changes as necessary.

All rights reserved.